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The process with GovData is very well organised and professional, and just as importantly the communication is quick and clear. All communications from the first conference call to the continual emails back and forth were excellent, quick and clear. Having worked with GovData before for G-Cloud 9 my expectations were very high and those expectations were met.

I contacted GovData for their support for a leading healthcare framework – HTE – Total Workforce Solutions 2. Their communication, support and professionalism could not have been faulted. I would highly recommend them and a massive thank you to Nicole Fletcher who has been amazing with assisting us during the process.

The service and support from GovData throughout the process has been outstanding. They have helped us successfully navigate a complex and difficult process without interrupting business operations. The help during the process has been invaluable and we have made changes to our existing business processes which will bring benefits to our existing customers as well as new customers through the framework. I have no doubt we would not have been successful on Technology Services 3 without the support and guidance from GovData.

Our overall experience with GovData was very good from start to finish, very intuitive on our responses, which has placed us in a good position going forward. We received very good support in order that our submission for Technology Services 3 was of a high standard. We can’t fault the team in terms of communication they were very responsive and always on hand to support. Our expectations were varied to start with but as we went through the process the work ethics were very good and very clear on what we needed to do. The after-care services have been very good and something we weren’t aware of from the start and therefore we look forward to working with GovData in order to bring success to our business going forward.

In terms of support and guidance, Aaron and James were more than helpful. Aaron always called back promptly and I felt comfortable that he was taking my questions seriously and dealt with them professionally. James was brilliant, at one point I did not think I would be able to complete the framework agreement because of the number of questions, plus I did not understand the terminology of most of it but he was calm, always returned my calls and guided me through the questionnaire. The service received was excellent.

The overall experience with GovData for G-Cloud 12 was a very professional and knowledgeable service, well-coordinated and communicated. The support and guidance received was very informative and clear. The communication from our account executive was always responsive and very willing to help. In terms of meeting expectations, it was very hard to fault service. Overall it was an excellent informative, well-managed service that gave us a clear insight on how to ensure compliance and profile.

The support and guidance received on our submission for G-Cloud 12 was first class we had no issues, James Hewlett was prompt in returning email queries and calls. We would be happy to use GovData again for future submissions.