Facilities Management and Workplace Services

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About Facilities Management and Workplace Services Framework

PROCUREMENT BODY – Crown Commercial Service

Framework Value: £500 million

Framework Duration: 4 years

What is Facilities Management and Workplace Services?

The opportunity offers an alternative route to market for lower value or less complex contracts and will look to attract SME suppliers. This provides customers with a range of procurement solutions. It also offers a wide range of works and services for Public Sector estates, such as response repairs, supply, maintenance and installation works.

This agreement has been created to allow Government and Public Sector departments to access a variety of management and workplace services.

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Scope – Facilities Management and Workplace Services

This is to be utilised by Central Government Departments and all other UK Public Sector Bodies, including but not limited to:

- • Local Authorities
  • Health
  • Police
  • Fire and Rescue
  • Education
  • Housing
  • Charities
  • Not for Profit
  • Nuclear
  • Devolved Administrations
  • International

In early 2020, three fifths of Private Sector workers were employed by SME businesses, yet SME businesses only make up approximately half of the Private Sector turnover. Geographically, in proportion to how many Private Sector businesses they have (in order), Northern Ireland, Scotland, East Midlands, and North West have the most SME businesses. Therefore, if SME businesses can take a disproportionate advantage from this, those are the regions that would disproportionately benefit.

The Service Categories based on previous iteration include;

Catering Services

Chilled potable water
Deli / coffee bar
Events and functions
Full service restaurant
Hospitality and meetings
Outside catering
Residential catering Services
Retail Services / Convenience Store
Trolley service
Vending Services (food and beverages)

Cleaning Services

Cleaning of communications and equipment rooms
Cleaning of curtains and window blinds
Cleaning of external areas
Cleaning of integral barrier mats
Deep (periodic) cleaning services
Hotel Services
Housekeeping
Infection Control / Touchpoint cleaning
IT equipment cleaning
Linen and laundry Services
Medical and clinical cleaning
Mobile cleaning Services
Pest control Services
Reactive cleaning (outside operational hours)
Routine cleaning
Specialist cleaning
Window cleaning (external)
Window cleaning (internal)

Defence Only - End User Accommodation Services

Accommodation Compliance Services
Accommodation Maintenance Services
Accommodation Stores Service
Applications And Allocations Services
Customer Service Centre
Emergency Accommodation
Future Accommodation Model (FAM)
Housing Stock Management
Occupancy Management
Occupation Management
Property Maintenance Support Desk Services
Rental Services
Special Need Or Disability Adaptions
Third Party Claims

Helpdesk Services

Helpdesk Services

Landscaping Services

Cut flowers and Christmas trees
Hard Landscaping Services
Internal planting
Planned snow and ice clearance
Reactive snow and ice clearance
Reservoirs, ponds, river walls and water feature maintenance
Soft Landscaping Services
Tree Surgery (Arboriculture)

Maintenance Services

Audio Visual (AV) equipment maintenance
Automated barrier control systems maintenance
Building Management System (BMS) maintenance
Catering equipment maintenance
Environmental cleaning service
Fire detection and firefighting systems maintenance
High Voltage (HV) and switchgear maintenance
Internal and external building fabric maintenance
Lifts, hoists and conveyance systems maintenance
Locksmith Services
Mail room equipment maintenance
Mechanical and Electrical Engineering Maintenance
Office Machinery Servicing and Maintenance
Planned / Group re-lamping service
Reactive maintenance services
Security, access and intruder systems maintenance
Specialist maintenance Services
Standby power system maintenance
Television cabling maintenance
Ventilation and air conditioning systems maintenance
Voice announcement system maintenance

Miscellaneous Services

Additional support Services
Archiving (on-site)
Cable management
Caretaker / Janitor Services
Chaplaincy support services
Childcare facility
Clocks
Courier booking and distribution services
Energy and utilities management bureau services
First aid and medical service
Flag flying service
Footwear cobbling services
Furniture Management
Hairdressing services
Housing and residential accommodation management
Internal messenger Service
Journal, magazine and newspaper supply
Mail Services
Move and space management (internal moves)
Portable washroom solutions
Porterage
Repairperson Services
Reprographics Service
Signage
Space management
Specialist Health FM Services
Sports and leisure service
Stores and Goods Management Services
Transport, Driver and Vehicle Service

Security Services

Additional security Services
Blended Static Guarding Service
CCTV / alarm monitoring
Control of access – Staff and Visitors
Control of access – Vehicles
Emergency response
Enhanced security requirements
Key holding
Lock Up / open up of Buyer Premises
Management of visitors and passes
Patrols (fixed or static guarding)
Patrols (mobile via a specific visiting vehicle)
Reactive guarding
Remote CCTV / alarm monitoring
Static Guarding Service

Smart FM Solutions including Computer Aided Facility Management (CAFM) Services

Smart FM Solutions and CAFM – Soft FM Requirements
Smart FM Solutions and CAFM – TFM & Hard FM Requirements

Specialist Defence FM Services

End-User Accommodation Services
Land Management Service (LMS)
Management and Control of Ranges and Training Areas (MCRT) including the Operation of a Bidding & Allocation Management (BAMS) system
Rural Estate Maintenance (REM) Services
Training Areas and Ranges Operation and Management (TAROM) Services and the provision of a service for Targets deployed overseas

Statutory Obligations / Compliance Services

Asbestos Management
Building Information Modelling (BIM) and Government Soft Landings (GSL)
Condition surveys
Display Energy Certificates (DECs)
Electrical Testing
Energy Performance Certificates (EPCs)
Fire Risk Assessments
Miscellaneous Surveys, Audits and Testing Services
Permit to Work (PtW)
Portable Appliance Testing (PAT)
Radon Testing Services
Statutory Inspections
Water hygiene maintenance

Visitor Support Services

Car park management and booking services
Concierge Services
Reception Services
Taxi-booking Services
Voice announcement system operation

Waste Services

Clinical Waste
Feminine hygiene waste
General waste
Hazardous waste
Off Site Classified Waste Shredding Service
On Site / Mobile Classified Waste Shredding Service
Recycled waste and waste for re-use
Specialist Waste Destruction Services

Understanding Facilities Management and Workplace Services

Understand if Facility Management and Workplace Services is right for your business, who can buy through this framework and suppliers already registered

Who is the Facilities Management and Workplace Services for?

This is for companies who provide landscaping services, maintenance services and much more. The list of services ranges from cable management to Specialist Defence management and control of ranges and training areas. Due to the wide scope of services this offers, UK businesses have a fantastic opportunity to access FM and supply Government departments.

Who can buy through the Facilities Management and Workplace Services?

Central Government, e.g. Home Office, Ministry of Justice

Local Government, e.g. Your local Council

Education, e.g. Universities, Royal Nursing College, High Schools

Health, e.g. Your local Hospital, Clinical Commissioning Groups (CCGs)

Criminal Justice, e.g. Greater Manchester Metropolitan Policing

Defence, e.g. tri-Forces (Army, Navy, Airforce), MoD

Anomalies, e.g. Coastguard