Local Area Network (LAN) Services

• A fully functional, single point connectivity solution to connect multiple devices and transmit data across a localised area, either at a single site, or multiple sites within the same locale. This includes multiple interconnected LAN’s such as, but not limited to, Campus Area Networks (CAN) and Metropolitan Area Networks (MAN).

• Deliver reliable connections which provide high availability with flexible bandwidth options to allow for customer scalability and future expansion/upgrade

• Solutions must accommodate connectivity to a wide range of available (and evolving) connections and technologies, inclusive of the Internet of Things (IOT)

• Products, works, and services to deliver the solution including network equipment, hardware and software relative for the delivery of this Lot including but not limited to cabling and storage area network (SAN) equipment

• Services to support the full end-to-end solution where required by the customer, including but not limited to help desk support, maintenance, monitoring and management. These services should be tailored to individual customer requirements and may be provided in elements, or as a fully managed service by the Provider.

• The Provider must be an accredited provider of LAN connectivity solutions with appropriate accreditation

Education Connectivity & Associated Services

Provision of WAN and LAN data connectivity services meeting the specification requirements as detailed in Lot 1 and Lot 2. 
 
• Deliver reliable connections which provide high availability with flexible bandwidth options to allow for customer scalability and future expansion/upgrade 
 
• Internet Service Provider (ISP) subscription services such as internet access and data transit, domain name registration, email access, web hosting, remote access and home working solutions, performance monitoring etc. 
 
• The Provider acting as an ISP must deliver layer 2 services wherever possible, to ensure integrity and control of the network and maintain/manage their network of connections 
 
• Provision of safeguarding, web filtering and security solutions to protect networks, devices and data to defend from cyber-attacks, which can be delivered ‘as a service’, managed, or unmanaged by the Provider 
 
• Core services, where applicable should include and provide an anti-ddos service 
 
• Provide a centralised platform to deliver access to all customer data and connectivity, filtering, firewall and monitoring services which enables reporting/analysis and management 
 
• Provide customers with full access to a connectivity monitoring platform showing information such as but not limited to circuit and router health, uptime and bandwidth statistics, diagnostic tools 
 
• Solutions must accommodate connectivity to a wide range of available (and evolving) connections and technologies, inclusive of the Internet of Things (IOT) 
 
• Products, works, and services to deliver the solution including network equipment, hardware, and software relative for the delivery of this Lot 
 
• Service provision to support components through to the full end-to-end solution where required by the customer, including but not limited to help desk support, maintenance, monitoring and management. These services should be tailored to individual customer requirements and may be provided in elements, or as a fully managed service 

Smart Cities & IOT

• A fully functional and resilient smart city solution which uses technology to connect a city/town/spaces and collect data (from citizens, devices and assets) to supply real time information which can be used to manage, monitor and interact with the city/town/spaces’ community and infrastructure, to create a smart environment.

• The Provider must be able to deliver part of components, through to a full end-to-end solution, which will support customers through their smart city project – from consultancy and design, to the building of architecture and infrastructure, connectivity and successful implementation of a suitable solution.

• Provide connectivity solutions which incorporate a wide range of available (and evolving) connections and technologies, inclusive of the Internet of Things (IOT)

• Provision of products, works, and services to deliver a full smart city/IOT connected solution, including all equipment, hardware and software applications for data analytics, monitoring and measurement

• Flexible solutions which are capable of integrating with existing infrastructure and/or solutions and will allow for customer scalability and future expansion/upgrade

• Security solutions to provide customers with safeguarding and protection of their smart city/IoT solution and associated data

• Services to support the full end-to-end solution where required by the customer, including but not limited to help desk support, maintenance, monitoring and management. These services should be tailored to individual customer requirements and may be provided in elements, or as a fully managed service by the Provider.

Cyber Security Solutions

• A cyber security solution to provide customers with safeguarding and protection of their networks, devices, and data to defend from cyber-attacks which can be delivered ‘as a service’, managed, or unmanaged by the Provider 
 
• The Provider must be an accredited provider of cyber security solutions with appropriate accreditation which validates their expertise and service quality, such as top level (expert) vendor accreditation or approved partner status, in line with at least one cyber security provider/vendor at minimum. 
 
• Products, works, and services required to deliver the solution 
 
• Services to support the full end-to-end solution where required by the customer, including but not limited to help desk support, maintenance, monitoring and management. These services should be tailored to individual customer requirements and may be provided in elements, or as a fully managed service by the Provider.

Communication Services

• An IP telecommunications solution which delivers voice and multimedia communications over IP based networks, to connect individuals or teams. This should be reliable, secured to industry standards and can be tailored to individual customer requirements. 
 
• Solutions delivered ‘as a service’, managed or unmanaged by the Provider as specified by the Customer at call off 
 
• Number porting services 
 
• Flexible solutions which will allow for customer scalability and future expansion/upgrade 
 
• Products, works, and services to deliver the solution such as hardware, and software relevant to this Lot (e.g. telephone handsets, headsets, conferencing units, associated accessories, licensing) 

• Services to support the full end-to-end solution where required by the customer, including but not limited to help desk support, maintenance, monitoring and management. These services should be tailored to individual customer requirements and may be provided in elements, or as a fully managed service by the Provider. 
 
• The Provider must be an accredited provider of IP telecommunication solutions with appropriate accreditation which validates their expertise and service quality, such as top level (expert) vendor accreditation or approved partner status, in line with at least one enterprise network provider/vendor at minimum. 

Mobile, Voice and Data

• A mobile communications solution which allows for the sending and receiving of voice calls, messaging and/or data connectivity services from compatible devices across a network which is secured to OFCOM industry standards (or any future obligations), with national coverage and roaming access in the UK and Internationally, where permissible by the Contracting Authority 
 
• A range of tariff services including but not limited to; Pay as you consume (PAYC), unlimited tariffs (with or without excess charges) 
 
• Flexible solutions which allow for customer agility, through a variety of available tariffs, bolt-on services, value added services and packages which can be tailored to individual customer requirements 
 
• Enable access to any future data networks which are made available during the life of this agreement 
 
• Provision of SIM cards with numbering and porting services available 
 
• Equipment, hardware and software relevant to this Lot (e.g. smart devices, IoT technologies and any associated accessories) 

• Devices supplied to the customer must be unlocked, or will be unlocked at no additional charge to the customer on request and at least thirty (30) days prior to the expiry or termination of the Call-off Contract 
 
• Reporting facilities to assist customers with managing their estate, including data capping and alert notifications when near or over allocated usage