Outsourced Services
Find out more about the Outsourced Services Framework and get expert help from GovData, the leading Government Framework Experts
About Outsourced Services
PROCUREMENT BODY – Crown Commercial Service
Framework Value: £5 billion
Framework Duration: 4 years
What is Outsourced Services?
Crown Commercial Service, as the Authority, intends to put in place an agreement for the provision of outsourced contact centres and outsourced business services for use by Central Government and UK public sector bodies.
Thinking of applying to Outsourced Services?
GovData has two decades of experience supporting British businesses achieve success through Framework agreements, particularly IT Frameworks. Our founder and CEO Chris Hugo was pivotal in the creation of G-Cloud, the UK’s first and largest Framework.
Since 2006, our team has won access to £120bn for businesses across the United Kingdom.
Who can buy through the Outsourced Services Framework?
Central Government, e.g. Home Office, Ministry of Justice
Local Government, e.g. Your local Council
Education, e.g. Universities, Royal Nursing College, High Schools
Health, e.g. Your local Hospital, Clinical Commissioning Groups (CCGs)
Criminal Justice, e.g. Greater Manchester Police (CCGs)
Defence, e.g. tri-Forces (Army, Navy, Airforce), MoD
Anomalies, e.g. Coastguard
Lots – Outsourced Services
Contact Centres
The provision of full Contact Centre services, including the provision of skilled call handlers, project managers and full innovation and automation functionality provided through technology.
Business Process Services
The provision of outsourced Business Process Services, including – as a minimum – Payroll, HR, Finance and Source-to-Pay services.
FRAMEWORK ASSESSMENT
Still not sure if Outsourced Services is the right Framework for you? Talk to our team of experts today, we’ll help you map the value of the framework to your services and understand the potential for your business.
FRAMEWORK SUBMISSION SUPPORT
No time or limited resources to start or grow your opportunities within Government or Public Sector? Our specialist Professional Services Frameworks team have helped hundreds of companies navigate the complex framework submission process. We’re here to help remove the barriers to Public Sector success.